Our Privacy Policy

At Empire Scaffolding Access, we are committed to protecting your privacy and ensuring the security of any personal information you provide. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.

1. Information We Collect

We collect personal information from you when you:

• Fill out contact forms on our website.
• Communicate with us via phone or email.
• Use our services or request a quote.

The types of personal information may include:

• Name
• Email address
• Phone number
• Address
• Details about your inquiry or service request

We may also collect non-personal information such as IP addresses, browser types, and website usage statistics for analytics purposes.

2. How We Use Your Information

We use your personal information to:

• Respond to your inquiries and provide quotes.
• Deliver the services you’ve requested.
• Improve our website, products, and services.
• Communicate important updates, including changes to our terms or services.
• Comply with legal obligations.

3. How We Protect Your Information

We implement various security measures to ensure the protection of your personal information, including:

• Secure servers to store sensitive information.
• Encrypted communications where applicable.
• Restricted access to personal data, ensuring only authorized personnel handle it.

Despite our efforts, no system is completely secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With trusted third-party providers who assist us in delivering our services (e.g., hosting providers).
• When required by law, to comply with legal obligations or respond to lawful requests.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Understand website usage patterns.
• Provide a more personalized experience.
• Improve our website functionality.

You can manage or disable cookies through your browser settings, but this may impact your experience on our website.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies when you visit them.

7. Your Rights

You have the right to:

• Access and review the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request the deletion of your personal information, subject to legal obligations.
• Opt out of receiving marketing communications.

To exercise these rights, please contact us at info@empirescaffoldingaccess.com.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with the updated effective date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

📧 Email: info@empirescaffoldingaccess.com
📞 Phone: +44 7503 770822